Privacy Policy
Precision Auto, located at 555 Geary Street, San Francisco, CA 94102, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. This policy applies to all information collected through our website, mobile applications, and other services. By using our services, you consent to the practices described in this policy.
1. Data Collection
We collect several types of information to provide and improve our services:
- Personal Information: This includes your name, email address, phone number, mailing address, and vehicle information (make, model, year). We collect this information when you schedule an appointment, request a quote, or contact us through our website or other channels.
- Payment Information: When you make a payment for our services, we collect payment information such as credit card details. This information is securely processed by our payment service providers. Precision Auto does not directly store your credit card details.
- Technical Information: We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring website, and browsing behavior. This information is used to analyze trends, administer the site, track users' movements, and gather demographic information.
- Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device. They help us remember your preferences, understand how you use our website, and personalize content and advertisements. You can control cookies through your browser settings. Refer to our Cookies Policy for more detailed information.
2. Data Usage
We use the collected information for the following purposes:
- Providing Services: To schedule appointments, provide estimates, perform vehicle repairs and maintenance, and communicate with you regarding our services.
- Customer Support: To respond to your inquiries, provide technical support, and resolve any issues you may have.
- Marketing Communications: To send you promotional emails, newsletters, and other marketing communications about our services and special offers. You can opt-out of receiving these communications at any time by following the unsubscribe instructions in the email.
- Improving Our Services: To analyze website usage, identify areas for improvement, and develop new features and services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Internal Operations: For internal record-keeping, data analysis, and auditing purposes.
3. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive data transmitted over the internet.
- Firewalls: Our systems are protected by firewalls to prevent unauthorized access.
- Access Controls: Access to personal information is restricted to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
- Employee Training: Our employees are trained on data security best practices.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
4. Cookie Policy
Our website uses cookies to improve your browsing experience. By using our website, you consent to our use of cookies in accordance with this policy. Cookies are small text files that are stored on your device when you visit a website. They are used to remember your preferences, understand how you use our website, and personalize content and advertisements.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect your ability to use certain features of our website.
For more detailed information, please see our dedicated Cookies Policy page.
5. User Rights
You have certain rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise your rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
6. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Precision Auto
Attn: Data Protection Officer
555 Geary Street
San Francisco, CA 94102
Phone: (415) 555-0123
Email: [email protected]
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you of any material changes. Please review this policy periodically for updates.
This Privacy Policy was last updated on October 26, 2025.
Precision Auto is committed to complying with the California Consumer Privacy Act (CCPA) and other applicable privacy laws. We value your privacy and are dedicated to protecting your personal information. Our commitment to transparency and accountability is unwavering, ensuring that your trust in our services is well-placed. We regularly review and update our policies and practices to adapt to evolving legal requirements and industry best practices, maintaining the highest standards of data protection.